The average daily package volume in September is 557 million pieces, and the express delivery industry will experience periodic fluctuations during holidays.

date
28/09/2025
Today, the State Council Information Office held a press conference, during which Liao Jinrong, Deputy Director of the State Post Bureau, stated that as of September 27th, a total of 143.27 billion express parcels were collected this year, with an average of over 530 million parcels per day. With the Mid-Autumn Festival and National Day approaching, the volume of express deliveries has significantly increased since September, with an average of 557 million parcels per day and peaking at 600 million parcels in a single day. It is expected that during the holiday period, the volume of express deliveries will decrease, but will quickly return to normal levels after the holidays, showing a "U" shape trend. The State Post Bureau will urge companies to strengthen their cooperation with e-commerce platforms, scientifically predict changes in holiday business volume, strengthen postal and express delivery capacity reserves, ensure the smooth operation of key distribution centers and main trunk transportation, keep the postal network at the end smooth and orderly, and effectively meet the service needs of the people. Secondly, efforts will be made to improve the quality of postal services. Strengthen industry service quality supervision, urge companies to allocate resources reasonably, improve operational efficiency, ensure that service standards are maintained during the Mid-Autumn Festival and National Day holidays, with no decline in quality or service downgrade. Ensure smooth complaint handling channels, strengthen the operation and management of service hotlines such as the 12305 postal consumer complaint phone, timely handle and track various demands such as policy consultations, opinions, suggestions, complaints, and reports during the holidays, and enhance the capacity to handle complaints. During the holidays, the State Post Bureau will further enhance the responsibility of enterprises, strictly implement the "three systems" of real-name collection and sending, receiving and sending inspection, and machine security inspection to prevent prohibited items from entering the postal channel, and fully maintain the safety and stability of the postal channel during the holidays.