Where to go: We have implemented a contingency plan for hotel reservations in areas affected by typhoons such as Guangdong, Hong Kong, Macau, and Haikou, Hainan.

On September 23rd, affected by Typhoon "Hujiasa", Qunar Travel announced that it has initiated emergency support: for hotel bookings with check-in dates from September 23, 2025 to September 24, 2025 in affected areas such as Guangdong, Hong Kong, Macau, and Haikou, Hainan, Qunar has initiated a bottom-line guarantee measure and will do its best to coordinate for passengers. At the same time, the platform will closely monitor the latest regulations of the railway authorities, transportation departments, and other relevant units, and strictly handle refunds and changes for users according to the requirements. Qunar Travel also pointed out that it has already received free refund and change policies for flights to and from affected areas by many airlines such as Air China, China Eastern Airlines, and China Southern Airlines. Policies of other airlines will also be released one after another, and the platform will continue to monitor and assist users in changing or refunding flight tickets.