Xinhua Comment: Internet platforms charging fees in a "blind box" style, "small money" issues are significant.

Recently, the issue of "being charged for overtime" while riding shared bicycles has become a point of frustration for consumers. Some riders receive notifications from the system saying "the bike was not locked for several hours" even after locking it at the end of the ride, while others are charged for overtime even within the allotted free riding time. Due to the small amount of money involved and the hassle of disputing it, consumers often choose not to complain, and some even give up after complaining with no result. These kinds of "tricks" on online platforms have ruined the mood of many consumers. Whether it's being charged for overtime while riding, being charged for cancelling a taxi order, being charged service fees for free packages, or being automatically renewed without prior notice, there are many cases of online platforms deducting "small amounts of money." "Small money" does not mean "small problem"; in online consumption, it is important to take consumers' experiences seriously and to build a trustworthy, reassuring, and comfortable consumption environment with sincerity, in order to win long-term trust from consumers.