JD responds: Food delivery service crashes again.

On May 14th at noon, several netizens posted that their orders from JD.com's food delivery service had not been accepted by riders for delivery, resulting in delayed orders and other issues. The hashtag #JD.com's food delivery service crashing# sparked discussions online. In response, JD.com's customer service stated that there may be insufficient manpower for riders to accept orders during the lunchtime period, leading to situations where orders are not accepted for a long time. This is considered normal and the specific delivery situation is related to the user's location. The customer service team has not yet received any notification of a system crash in JD.com's food delivery service.