Meituan customer service response to Android users whose photos were deleted: About a hundred people were affected, and we will assist in recovering and compensating them.

Meituan customer service response to Android users' pictures being deleted: About a hundred people affected, will assist in retrieving and compensating. Some Android users have recently reported receiving notifications that their pictures and videos were deleted while using the Meituan app. In response, Meituan's official customer service stated: "This issue is mainly due to the Android system encountering conflicts between third-party SDKs when automatically clearing cache in very few cases. Since the issue occurred, more than 180 users have contacted customer service for inquiries, with an estimated potential impact on hundreds of users. We have urgently fixed the issue as soon as we discovered it." Meituan customer service stated that this issue only occurred at the local phone system level of the users, and that the Meituan app does not read, store, or transfer any user personal data. User privacy and account information have not been affected. Meituan has quickly formed a special technical support team upon discovering the issue, and is collaborating with a professional security technology team to assist affected users in retrieving their data. Currently, Meituan customer service has apologized to each affected user and will bear all expenses and compensate for any losses accordingly.