Liu Wenxiang issues an apology letter: immediately suspends cooperation with the store involved, nationwide stores will conduct a comprehensive self-examination and self-correction.
In response to the problem of substandard ingredients and quality in multiple "Liu Wenxiang Spicy Hot Pot" stores, Liu Wenxiang Brand Management Co., Ltd. issued an apology letter, announcing the immediate launch of a comprehensive rectification plan. The company has suspended cooperation with the implicated stores, sealed and destroyed the problematic ingredients, and is cooperating with market supervision departments for investigation and taking legal responsibility. All stores nationwide are conducting a comprehensive self-inspection and self-correction, focusing on checking the sources of ingredients, qualification documents, storage and processing, and labeling. Non-compliant stores will be closed. All stores nationwide will gradually install network monitoring to real-time monitor the status of the kitchens.
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