ZA ONLINE (06060) released its mid-term performance for 2025, reshaping the insurance value chain with AI and empowering the company's entire business scene.

On August 20th, ZA ONLINE (06060) released its mid-year financial report for 2025. As of June 30th, 2025, Zhong An achieved a total premium of 16.661 billion yuan, a year-on-year increase of 9.3%; during the reporting period, Zhong An's comprehensive cost ratio was 95.6%, a year-on-year improvement of 2.3 percentage points, with underwriting profit increasing by 108.9%. At the same time, the company's investment income was stable, and its digital banking business historic turning losses into profits, with the company's net profit attributable to the parent reaching 668 million yuan, a significant increase of 1103.5% compared to the same period in 2024. AI reshapes the insurance value chain, leading industry development Zhong An continues to deepen its layout of cutting-edge technologies including artificial intelligence, blockchain, cloud computing, and big data, actively embracing the wave of AI technology, using mainstream large models and proprietary data to forge the AI center platform "Zhong Youlingxi," reconstructing the insurance value chain from the bottom up, making insurance more warm. Zhong An continues to deeply integrate AI technology into insurance business scenarios, supporting full-chain application of insurance, code development, and middle and back-end scenarios. In terms of mainstream general large model calls, Zhong An has long been in a leading position in the industry. The AI center platform "Zhong Youlingxi" independently developed by Zhong An has become the core engine of business transformation, with its knowledge engineering, voice services, AI Gateway, and other modules covering the entire insurance process. In the first half of 2025, there were nearly 110 active Siasun Robot & Automation platforms on the AI center platform, with a cumulative call volume of 450 million times in the first half of the year, leading the industry. Core business continues to improve, continuously releasing value The total premium of the health ecosystem reached 6.275 billion yuan, a year-on-year increase of 38.3%, providing health protection for approximately 15.21 million insured users in the reporting period. As the flagship health insurance product, the "Zong e-life" series has undergone 25 iterations in 10 years, not only catering to users' personalized health needs but also in line with the trend of medical payment reform, adding responsibility for external drug supplies and expanding coverage of hospitals. During the reporting period, the "Zong e-life" series achieved a total premium of approximately 4.25 billion yuan. Additionally, Zhong An has launched the "Zong people insurance" series based on the concept of universal health, covering non-standard body users such as chronic patients, elderly people, and chronic disease populations with features like no health notification and no occupational restrictions. In 2025, Zhong An further launched the "Zong people insurance high-end medical insurance," which covers high-end medical care for major diseases, broadening the scope of universal protection. During the reporting period, the total premium of the "Zong people insurance" series products reached approximately 1.03 billion yuan, a year-on-year increase of 638.8%. The premium of the digital life ecosystem was 6.209 billion yuan, with innovative business premiums reaching 2.49 billion yuan, accounting for 40.1% and a year-on-year increase of 40.0%. In the pet insurance sector, Zhong An continues to lead the development and breakthroughs in the domestic pet insurance industry. In the first half of 2025, the total premium for pet insurance reached nearly 563 million yuan, a year-on-year increase of over 51.3%, with a leading market share, having served more than 7.11 million pet owners. In terms of product innovation, Zhong An integrates "Touch" NFC technology to enhance the convenience of purchasing and claiming; launching a series of digital collections "NFT Pet Digital Identity Card" using blockchain technology to create unique digital assets for pets and their owners, creating a new interactive experience for pet owners. At the same time, Zhong An seizes the development opportunities of low-altitude economy by accurately pricing solutions for different types of drones and service modes, launching drone loss insurance, third-party liability insurance, and serving over a million drone owners, with the premium growth rate of the low-altitude economy exceeding 20% during the reporting period. In the automotive ecosystem, the total premium reached 1.478 billion yuan, a year-on-year increase of 34.2%. Zhong An independently operates compulsory insurance in Shanghai and Zhejiang regions, achieving a breakthrough from 0 to 1 in compulsory insurance, while the commercial vehicle insurance in Shanghai region also achieved independent operation. Zhong An seizes the development opportunities of new energy vehicle insurance, providing products and services for over a hundred brands of new energy vehicle owners, with the premium for new energy vehicle insurance in the first half of 2025 seeing a year-on-year growth of approximately 125.4%, accounting for over 18% of the company's total vehicle insurance premium. In addition, Zhong An innovatively introduces "Zong extended warranty" to solve the problem of repair costs after the vehicle exceeds the original factory warranty period. In terms of brand building and self-operated channel construction, the total premium of self-operated channels reached 3.697 billion yuan, accounting for 22.2% of the total premium, a year-on-year increase of 16.9%. Zhong An continues to deepen its digital marketing strategy, accurately acquiring customers through emerging scenes such as short videos and live streaming. Relying on AI intelligent customer service to achieve efficient conversion and personalized service, Zhong An closely follows the algorithm changes of public domain traffic platforms, strengthens the construction of private domain traffic system, and improves premium conversion rate and user stickiness through social platform AI automatic Q&A, among other measures. ZA Bank achieves historical breakthrough, leading the new era of digital assets Zhong An's joint venture company, ZA Bank, a subsidiary of Zhong An International, has developed into one of the most functionally and product-rich digital banks in the Hong Kong market. ZA Bank has created an all-digital operating platform through mobile phones, providing 24-hour services for deposits, loans, transfers, card spending, foreign exchange, insurance, investment, and corporate banking, making it the only digital bank in Hong Kong to offer such comprehensive services to users. In the first half of 2025, ZA Bank achieved a historic turning point from losses to profits, with a net profit of 49 million Hong Kong dollars. During the reporting period, ZA Bank achieved net income of approximately 457 million Hong Kong dollars, a year-on-year increase of 82.1%; net interest income was 297 million Hong Kong dollars, a year-on-year increase of 42.8%; non-interest income was 160 million Hong Kong dollars, a year-on-year increase of 272.1%, with a net interest margin of 2.38%, showing outstanding performance in multiple key indicators. ZA Bank has become one of the most functionally and product-rich digital banks in the Hong Kong market and is about to launch Hong Kong stock trading services. Invest customer assets have increased by 125.3% year on year. ZA Bank continues to expand its retail wealth management footprint, creating a one-stop investment and wealth management experience, being one of the few licensed banks in Asia to provide funds, US stocks, and cryptocurrency trading to retail investors, leading the way in the new era of digital wealth management. In the first half of 2025, Zhong An's "insurance + technology" dual-engine strategy achieved remarkable results. Zhong An has always insisted on putting users at the center, sharply responding to market changes, striving to break through upwards with innovation while rooting downwards, and using technologies such as AI, blockchain, cloud computing, and big data to empower services and make them more warm. In the future, we will continue to take "technology-driven finance, creating insurance with warmth" as our mission, continuously creating value for users, shareholders, and society.