Sichuan: Guide manufacturing enterprises to establish a user feedback response mechanism.

Sichuan recently issued the "Action Plan for Promoting the Innovative Development of Service-oriented Manufacturing in Sichuan Province", which mentions guiding manufacturing enterprises to establish a user feedback response mechanism, enhancing real-time data sharing and analysis capabilities, carrying out technological iterations through feedback analysis, promoting the improvement of service quality and equipment reliability, and enhancing market adaptability. Support manufacturing enterprises to improve their sales networks, develop sales forms such as live streaming sales, cross-border e-commerce, and metaverse marketing displays, and expand sales channels. Focus on key industries such as equipment manufacturing, electronics and information, automobiles, and home appliances, promote the standardization, digitization, and convenience upgrade of market services, guide enterprises to expand value-added services such as extended warranty and maintenance, on-site repairs, remote diagnostics, and old goods recycling, and complete the closed-loop control of service processes such as demand response, service dispatch, progress tracking, and feedback evaluation.