Amazon launches an artificial intelligence platform to achieve automation of healthcare administration work.

Amazon's cloud service AWS announced the launch of an artificial intelligence platform aimed at facilitating patient access to medical services and reducing administrative work for healthcare providers. AWS stated that the AI-driven platform, Amazon Connect Health, can be integrated with electronic health record systems for tasks such as patient identity verification, appointment scheduling, medical history organization, clinical documentation input, and medical coding. The platform operates 24/7, allowing for instant appointment scheduling and the transfer of complex cases to staff when needed. It leverages healthcare-specific datasets and best practices in the field, utilizing machine learning technology to achieve its functionality.