People's sharp comments: From the breach of contract in the homestay to the shrinkage of roasted lamb, cheating customers and overcharging them is no different from quenching thirst with poison.
Recently, two consumer rights protection incidents have attracted attention. Regarding the public opinion of "booking a Sanya homestay for 8499 yuan and the contract being breached," the relevant department in Hainan determined that the homestay operator was suspected of not fulfilling the contract according to the law and plans to give a heavy penalty of 350,000 yuan; regarding the incident of "a 36-jin live lamb weighing 6.9 jin after roasting," the relevant department in Nan'an District, Chongqing, after investigation, determined that the merchant had artificially increased the weight of the live lamb by irregularly feeding it, and has ordered them to "refund one and compensate three". Market economy is a credit economy. Those who are not honest and trustworthy are destroying the market order, and they will be severely punished. Strict penalties uphold the red line of credit, and all business entities should learn from this. In a society of wide-ranging population mobility with strangers, credit is the foundation for long-term success and the best marketing strategy. Once someone tries to deceive or cheat, they will only receive a vote of no confidence from consumers. There must be no illusions. It is essential to deeply understand that oneself is also a part of the business environment and local image. Operating with integrity not only optimizes the local consumption environment and business environment but also enhances the local image and brand, building a foundation for long-term development.
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