Hainan Provincial Department of Tourism: Using credit to safeguard the "poetry and distance" of the tourism market.

On February 15, at the beginning of the Spring Festival holiday, the tourism market in Hainan welcomed a peak in visitor flow. The provincial government departments and industry associations at all levels took preemptive measures and rapid actions, using credit supervision as the key point to guide enterprises to operate in a standardized manner, fully ensuring that tourists have a comfortable, reassuring, and happy Spring Festival in Hainan. In response to the complaints related to accommodation units from February 1st to 13th, 2026, the Hainan Provincial Department of Tourism, Culture, Radio, Film and Sports sorted and reported complaints against hotels and guesthouses that ranked high in the number of complaints, which mainly focused on service attitude, price disclosure, and contract fulfillment. The person in charge of the Hainan Provincial Department of Tourism and Culture stated: "Problems lead to solutions, and we will encourage the entire industry to learn from these cases and make immediate improvements. We will respond to societal concerns with stricter credit supervision and guide companies to internalize integrity in their operations as a conscious action."