Market Supervision Administration: The national 12315 platform has never handled "refund business."

It was learned from the State Administration for Market Regulation that recently, some lawless individuals have been sending false refund notices in the name of the "National 12315 Platform" through SMS, images, or mail, claiming to handle "refund services" in partnership with the National 12315 Platform, and deceiving consumers to scan false refund QR codes under the guise of "handling refund matters", resulting in consumers being harmed. The State Administration for Market Regulation has issued a stern statement: the National 12315 Platform has never handled "refund services" and has not cooperated with any organization or individual to handle "refund services". The State Administration for Market Regulation reminds the general public to enhance their vigilance, not to trust unverified refund information, and to avoid financial losses. Please confirm the official website, app, and WeChat mini program channels of the National 12315 Platform for complaints and reports. If encountering suspicious situations, please report directly to the local public security authorities.