"Consumer Inquiry" platform launched for six months, with nearly 200,000 offline stores offering no-questions-asked returns recorded.

Today, the reporter learned from the China Consumers Association that the "Consumer Check" platform developed by the China Consumers Association with the support and guidance of the State Administration for Market Regulation was launched for trial operation on May 7, 2025. In the six months since its launch, the platform has recorded nearly 200,000 offline merchants offering unconditional returns.