Sam's Club responds to the controversy surrounding the "App redesign": We will continue to improve in order to better showcase the true appearance of products and enhance the overall experience.
Today, Sam's Club officially issued a statement in response to the discussions surrounding the app update. The statement said: The changes to the app began testing at the end of August this year, and have been continuously optimized based on feedback from members during this period. In the past two days, we have received more valuable suggestions from members regarding product images and other aspects. We will continue to improve in order to better showcase the true appearance of products and enhance the user experience.
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