ZA ONLINE (06060) performance in 2025: China Anxin Bank achieved annual profit with a net profit of 17.27 million Hong Kong dollars and its user base exceeded one million.

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17:08 19/03/2026
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GMT Eight
On March 19, ZhongAn Online (06060) released its 2025 annual performance report.
On March 19, 2026, Zhongan Online Property Insurance Co., Ltd. (Stock code: 06060), hereinafter referred to as "Zhongan" or the "Company", released its 2025 annual performance report. As China's first internet insurance technology company, Zhongan adheres to the "Insurance + Technology" dual-engine strategy and achieved total premiums of 35.735 billion yuan in 2025, a year-on-year increase of 6.9%, ranking eighth in the domestic property insurance industry. The net profit attributable to the parent company's shareholders reached 1.8 billion yuan, a staggering year-on-year increase of 198.3%, achieving underwriting profitability for the fifth consecutive year. Multiple core indicators performed well, highlighting the continued emphasis on technology and ecological layout value. Impressive core financial indicators, steadily improving profitability quality In 2025, Zhongan achieved comprehensive performance breakthroughs under a high-quality growth strategy. Insurance service revenue reached 33.485 billion yuan, a year-on-year increase of 5.5%. The underwriting combined ratio was optimized to 95.8%, an improvement of 1.1 percentage points from 2024, with a comprehensive loss ratio of 57.1% and a comprehensive expense ratio of 38.7%. The company's refined operations led to underwriting profits of 1.412 billion yuan, a 42.5% year-on-year increase. Benefiting from the rebound in capital markets throughout the year, the company's total investment income from insurance assets increased significantly by 59.1% to 2.124 billion yuan year-on-year, with a total investment income ratio of 5.3%, injecting strong momentum into overall profitability. As of December 31, 2025, the group's total assets reached 46.71 billion yuan and net assets reached 25.45 billion yuan, representing a 3.1% and 21.6% increase respectively from the beginning of the year. The comprehensive solvency adequacy ratio remained at a comfortable level of 242%, with Moody's Baa1 insurance financial strength rating and Baa2 senior unsecured debt rating (both investment-grade), with the outlook revised to positive, and capital strength and risk resilience widely recognized. Synergistic development of four major ecosystems, key businesses flourishing Zhongan focuses on ecosystems, deepening its presence in the four core scenes of health, digital life, automobiles, and consumer finance, establishing a differentiated competitive advantage. The health ecosystem was the main growth driver with total premiums reaching 12.682 billion yuan in 2025, a 22.7% year-on-year increase, serving over 150 million health insurance users. The "Respect eLife + Zhongmin Insurance" dual-brand matrix has shown significant results under the empowerment of AI technology, leading the industry in service efficiency. The digital life ecosystem ranked first with total premiums of 15.973 billion yuan, with innovative business premiums growing by 37.2%. Emerging areas such as pet insurance and low-altitude economy-related insurance performed well. The automobile ecosystem seized the opportunity in new energy, with total premiums of 2.76 billion yuan, a 34.6% year-on-year increase. New energy vehicle insurance premiums surged by 206.2%, with independent operations for Shanghai and Zhejiang compulsory insurance showing results. The consumer finance ecosystem operates prudently, managing risks through an AI full-process risk management model, steadily reducing outstanding balances, maintaining the characteristics of small and diversified assets. AI permeates the entire value chain, achieving global breakthroughs in technology output In 2025, Zhongan deepened its "OneAI" strategy, with the AI middleware "Zhong You Lingxi" becoming the core engine driving business transformation. The annual call volume of large models exceeded 2 billion times, and there were over 10 billion records of business-related text data in the multi-modal corpus. AI technology has fully penetrated the insurance full process, enhancing efficiency and experience in product design, marketing, underwriting, service, and claims. The effectiveness of technology output is significant, providing intelligent solutions for multiple industries domestically, and achieving cross-industry applications with AI capabilities. Internationally, Peak3 completed major updates to the core platform, entered multiple new markets, completed cross-border cooperation projects, won multiple international awards, and gained recognition from global authoritative institutions. International business milestone breakthrough, Zhongan Bank achieves annual profit As Hong Kong's first officially established digital bank, Zhongan Bank achieved a historic breakthrough in 2025: retail users exceeded 1 million, becoming the first digital bank of this scale in Hong Kong, with net income reaching approximately 892 million Hong Kong dollars, a year-on-year increase of 62.7%, and net profit of 17.27 million Hong Kong dollars, achieving annual profitability for the first time. Non-interest income surged by 277.9% year-on-year, net interest margin improved to 2.69%, and the cost-to-income ratio was optimized to 77.7%. By innovating product offerings to create a one-stop wealth management platform covering Hong Kong stocks, U.S. stocks, funds, and cryptocurrencies, user stickiness and market competitiveness continued to strengthen. Brand and channel development accelerate, laying a solid foundation for long-term growth In 2025, Zhongan focused on brand building and self-owned channels as strategic priorities. The total premiums from self-owned channels reached 7.557 billion yuan, accounting for 21.1% of total premiums, with an average of 1.9 policies per paying user. Through cooperation with over 150 large-scale sports events, the "Sports + Insurance" brand image was deepened, covering over 100 cities. The public domain leveraged AIGC to produce popular science content in batches, while the private domain implemented refined operations through over 2,000 user tags, continuously mining the lifetime value of users. By the end of the year, the company had over 300 ecosystem partners, with 33 core partners, forming an ecological layout covering multiple scenarios such as e-commerce, travel, health, and more. Looking ahead to 2026, Zhongan will continue to adhere to its original intention, empower the entire value chain of insurance with technology, deeply understand and continuously meet the increasingly diverse insurance protection and financial service needs of customers, and embark on a new journey of innovation breakthroughs. Zhongan firmly believes that relying on forward-looking strategic layout and deep technological accumulation, the company will surely march steadily towards a bright future where insurance and AI are deeply integrated, heading towards the stars and the sea.